This publication on Swiss banking business is a practical and accessible introduction to this field aimed at bank customers and their advisors. It identifies the traditional features of the Swiss banking sector and explains why so many people from around the world entrust their money and its management to Swiss banks.This publication aims to answer the most important questions asked by bank customers. The focus is on the key themes for private banking customers, such as sources of Swiss banking law, how the banks are organised, Swiss banking secrecy, bank accounts (types and how they are opened), securities deposit business, safe-deposit boxes, powers ofattorney, typical banking contracts, e-banking, private banking, asset management, investment instruments and products, investment strategies, mortgages, family office services, and art banking.A glossary provides a brief explanation of the specialist terms commonly used in the banking sector.